Orases is currently seeking a mid-level User Experience Architect (UXA)/ Business Analyst (BA) that will help our clients solve complex business problems by defining quality digital products.
The main role of the UXA/BA is to independently run a project’s discovery process and create the required deliverables to document discovery findings. The main deliverable of the discovery process are a set of functional requirements written by the UXA/BA and used to build the product. The candidate should be comfortable taking on discovery projects on their own after a few “ride-alongs” with current UXA/BAs.
Within projects the UXA/BA can fill many roles at Orases that will vary from project to project depending on the client’s needs. The UXA/BA candidate should have a passion for, or willingness to embrace the following roles:
- Information Architect: define system organization and navigation, determine project and product vocabulary, labeling system navigation and controls, determine the hierarchy of information on specific screens, etc.
- Business Analyst: help define the product goals and objectives; define business rules as they relate to/impact the client’s product; learn a client’s business and help define more efficient processes that can be automated by the client’s product; etc.
- User Experience Researcher/Advocate: define user types and actions; knowledgeable about user-centric design principles and best practices; be a constant advocate for the end user; plan and conduct user research and testing; etc.
- User Interface Designer: determine best interface that meets user needs and business requirements; work with design systems/templates to create prototypes and wireframes; assist graphic designers in creating site designs that meet requirements and serve users; etc.
The UXA/BA should also have the following skills/mindsets:
- Great Listener: you will be interviewing stakeholders and users from all types of businesses to learn about their organization and how we can help them. These communications become the basis for what we will build and it’s important to be a great listener.
- A Clear Communicator: you will need to be a clear communicator, whether it’s in writing (e.g. project briefs, requirements, micro copy, Basecamp messages), in person, or via the deliverables you create (e.g. wireframes, workflows, user stories) to demonstrate the proposed solutions. You must be comfortable presenting to stakeholders and internal team members. Always setting the right context for what you are presenting and using storytelling techniques are key elements to a successful UXA/BA.
- Problem Solver: you are able to come up with solutions that meet the user’s needs, client’s business rules, conform to technical constraints or external requirements, and are within the client’s timeline and budget.
- Autodidact: you’re always wanting to learn and refine your craft. Orases provides opportunities for training and learning, but a UXA/BA can’t always wait for the next training and must also keep up with current industry standards for UX/BA and technology on their own.
- Optimistic: you are an optimistic person who looks forward to the challenge of a project. Our team looks to the UXA/BAs to guide the way even when it can be a bit murky.
- Autonomous: Orases values autonomy in all our team members and the UXA/BA is no exception. UXA/BAs often work as the only architect on projects along with a cross functional team. So as a UXA/BA you will have discretion of how best to solve a client’s problems and how to present these solutions within your estimate, timeline, and general guidelines of the UX/BA team.
- Great Team Member: you will work closely with our digital project managers and developers to create great products for our clients plus support the development and QA teams as the product moves from discovery to development and testing. Some projects may also require you to work with other UXA/BAs; splitting work and collaborating on a cohesive solution as needed.
The UXA/BA team uses a combination of tools to perform our jobs, but the tool set is less important than the intangibles listed above. We feel like you can always learn how to use new tools, so if you meet most of the above requirements, but don’t know what “Moqups” is we’d still love to hear from you.
- Prototyping/Wireframing tools such as Moqups, Balsamiq, Adobe XD, InVision, or Figma
- Diagramming tools like Draw.io, Visio, or Whimsical
- We use Google Suite for our day-to-day work (Gmail, Calendar, Google Docs/Sheets, etc.)
- Browser Stack, Redmine, and our own testing devices for quality assurance and issue tracking
- Basecamp for client communication
- A large variety of tools for user research and testing
This is a full-time, on-site position. Orases is accepting only accepting applications from those candidates that are currently authorized to work on-site in the USA.
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At Orases, it’s our mission to make the world more efficient. That means we seek to partner with purpose-driven brands and organizations — those who strive to positively change their industry or community.
What’s it like to work at Orases? Simply put, we work with purpose, passion, and a lot of heart. Our values guide the way that we work with clients and with each other. We are one team that delivers quality solutions. We are a community of self starters, committed to results. And above all else, we are excellent human beings.
We aim to create a diverse and inclusive environment where every team member feels comfortable bringing their true self to work and is committed to making the world a better place.
this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.