Orases

Orases logo (dark)Orases logo white

Custom Software Solutions

  • Services

      Custom Software Development

      Empower your business with custom software solutions.
      Unleash your full potential with personalized development.

    • What We Do
      • Advise We provide expert guidance on software development strategies.
      • Develop We create custom software solutions tailored to your specific needs.
      • Support & Maintain We ensure your software operates smoothly through ongoing support.
      • Optimize We improve your software's performance and functionality.
    • Solutions
      • Application Services
      • Consulting & Advisory
      • Custom Web Applications
      • Infrastructure Services
      • Integration & Modernization
      • Mobile Applications
      • Project Management
      • UI/UX Development & Design
      • Web Portals
      • All Solutions
    • Technologies
      • C/C++
      • Java
      • JavaScript
      • .NET
      • Node.js
      • PHP
      • Python
      • React Native
      • Vue.js
      • All Technologies
  • Services
    • Services
    • Custom Software Development
    • Application Services
      • Application Services
      • Advanced Technology
      • Application Security
      • Application Support
      • Blockchain Development
      • Data Analytics & Visualization
      • Maintenance & Support
      • Third-Party Applications
      • Close Menu
    • Consulting & Advisory
      • Consulting & Advisory
      • Asset Management
      • Big Data
      • Business Intelligence
      • Business Technology
      • Cloud Strategy
      • Cybersecurity
      • Data Science
      • Database
      • Integration
      • Medical IT
      • Mutual NDA
      • Product Strategy
      • Software Expert Witness
      • Close Menu
    • Custom Web Applications
      • Custom Web Applications
      • API Development
      • Audit Software
      • Business Process Automation
      • Cloud App Development
      • CRM Software
      • E-Commerce Applications
      • Employee Self-Service Software
      • Enterprise Applications
      • ERP Software
      • Grant Management Software
      • SaaS Applications
      • Close Menu
    • Infrastructure Services
      • Infrastructure Services
      • Cloud Infrastructure
      • DevOps & DevSecOps
      • Hybrid Infrastructure
      • Infrastructure Management
      • Internet of Things
      • Network Security
      • On-Premises Infrastructure
      • Security & Compliance
      • Close Menu
    • Integration & Modernization
      • Application Modernization
      • Legacy Systems
      • Product Enhancements
      • Product Modernization
      • System Integration
      • Close Menu
    • Mobile Applications
      • Mobile Applications
      • Android
      • Cross Platform
      • Hybrid
      • iOS
      • Native
      • Social Media
      • Close Menu
    • Project Management
      • Project Management
      • Agile
      • IT Staff Augmentation
      • Minimum Viable Product
      • Rapid App Development
      • Scaled Agile Framework
      • Software Testing & QA
      • Waterfall
      • Close Menu
    • UI/UX Development & Design
      • UI/UX Development & Design
      • Software Design
      • Software Prototyping
      • User Experience / UX Design
      • User Interface / UI Design
      • Web Design
      • Close Menu
    • Web Portals
      • Web Portals
      • B2B Web Portals
      • Customer Web Portals
      • Community Web Portals
      • Content Management Systems
      • Ecommerce Web Portals
      • eLearning Web Portals
      • Patient Portals
      • Sales Web Portals
      • Self-Service Web Portals
      • Vendor Web Portals
      • Close Menu
    • Close Menu
  • Industries
    • Industries
    • Automotive
    • Cannabis
    • FinTech
    • Healthcare
    • Hospitality
    • Insurance
    • Logistics
    • Media & Entertainment
    • Manufacturing
    • Oil & Gas
    • Professional Services
    • Restaurant
    • Retail
    • Shopper Marketing
    • Sports
    • Transportation
    • Travel
    • Close Menu
  • Technologies
    • Technologies
    • C/C++
    • Java
    • Javascript
    • .NET
    • Node.js
    • PHP
    • Python
    • React Native
    • Vue.js
    • Close Menu
  • About
    • About
    • Approach
    • Awards
    • Careers
    • Community
    • Culture
    • Engagement Models
    • Locations
    • Press Kit
    • Team
    • Why Orases?
    • Close Menu
  • Results
  • Insights
    • Articles
    • Ebooks
    • Guides
    • Press
    • Videos
    • White Papers
  • Let's Talk Contact

Speak to an expert?
301.756.5527

Case Management System

Service Coordination Inc.

Verified by ClutchDownload PDF

Service Coordination Inc. Serves with Orases

Streamlining and personalizing patient care

Service Coordination Inc. (SCI) is a nonprofit organization providing quality case management services for people with disabilities, veterans, and other groups. SCI helps nearly 12,000 individuals in the state of Maryland understand their choices and connects them to resources within their communities in ways that respect their dignity and rights. In order to provide the best quality of care possible, SCI builds lasting relationships with clients and partners.

Content management system used by Service Coordination Inc
Service Coordination In Logo

Client

Service Coordination INC.

Project Name

Service Coordination Inc. CMS

Services

  • Custom Software Development
  • Project Management
  • Product Strategy
  • UI/UX Development & Design
  • Software Testing & QA Services
  • Application Modernization

The Challenge

Improving patient care

SCI wanted to build an integrated information management system that would support all aspects of the organization. The majority of the SCI team consists of a mobile workforce, so coordinators and case managers use laptops, cell phones, printers, and scanners for their out-of-office community work. They needed a solution that would work smoothly when they are out in the field.

From a leadership perspective, SCI needed a system that would manage security, time tracking, and patient notes, and most importantly, it had to work in tandem with the state system. Additionally, all the information that currently lived on the legacy system-employee records, patient notes, time tracking-needed to be brought over to the new system without a pause in productivity.

Content Management System used by service coordination Inc Interface
orases case mang system loaded onto a laptop
Orases Port SCI sq01
Orases Port SCI sq02

Solution

Increasing employee productivity

Orases introduced a Case Management System (CMS) to Service Coordination’s workflow. This system gave them their own database with total control to track information and improve care, instead of using the state’s system with basic functionality. The new system allows SCI to customize employee reports and treatment plans in a more robust manner than the state’s system would allow.

Most importantly, the new system integrates seamlessly with the state’s system, allowing SCI to send progress notes, individual plans, and employee time tracking directly to administrators at the state level. Orases also provided total data migration to the new program, which allowed SCI to bring all archived patient notes and employee files to the new system, with a data clean up that merged duplicate data. Along with the migration, Orases advised on more efficient data organization to streamline processes. With sensitive patient data, all information is HIPAA compliant, and with the new system, SCI can easily track employee efficiency, compliance, and success to better serve its patients.

New Features:

  • Personalize individual treatment plans
  • Collect more information about individuals to tailor care
  • Report builder – allow users to build their own data reports by choosing their own fields for individual reports
  • Time and attendance module – enter employee time-sheets and automatically checks against progress reports to ensure accuracy, connects to SCI’s payroll system
  • Streamlined data, easier to use, faster, compatible with state using web services

Site Specs

  • Custom Programming
  • 24Watch® Business Suite
  • Bootstrap Open Source
  • HTML5
  • CSS3
  • LESS
  • PHP
  • Responsive
  • MySQL
Service Co ordination CMS Add Administrator
SCI add administrator view

Results

Investing in the community we serve

Within the first year of implementing the new CMS, SCI was able to reduce deficits by 50%, and completely eliminate them in just three years. Because of SCI’s improved efficiency, it has accepted new government contracts and was able to hire more employees to increase production.

Individuals choose SCI over competing organizations because their care is more personalized and not as institutional, something that wouldn’t be possible without the new CMS. Most importantly, Orases did all of this within the state’s tight deadline using agile methodology, and continues to help SCI prioritize ongoing development to improve the organization.

performance icon

175%

Efficiency Increase

collaboration icon

450+

Mobile Force Using System (Outside Workforce)

cost-icon

< 1

Year for ROI

arrow up right icon

65

Net Promoter Score (vs. 16)

rocket icon

3x

Improvements in Payments

MVP icon

< 0.01%

Billing Errors

security icon

20%

Decrease of Staff Turnover

Our client relationships go beyond technology.

NFL Logo

Marketing Director at NFL Foundation

Logan Gerber

Orases successfully built efficiencies into our prototype and delivered a high-quality platform.

See the project
ASID

VP of Communications

Joseph Cephas

They’re so approachable and willing to go above and beyond.

See the project
SCI

CEO

John Dumas

I don’t believe that we would have been successful without our collaboration with Orases.

See the project
MLB

VP of Project Management

Ken Isaacson

They plug in seamlessly to a team and can handle the full project end-to-end.

See the project
Next Day Dumpsters

President

Matt Owings

They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.

See the project
Orases Clutch Reviews Widget

Have a project in mind?

Let's talk about it.

Schedule your no obligation consultation.

Let's do a 30-minute, no-pressure consultation and find out if we are a good fit for your vision.

On the call we will...

  • Review your vision
  • Sketch the best approach for you
  • Get a feel if Orases is right for you
  • Take the first step toward making your vision a reality

Orases client logos 2023
Orases client logos (tablet)
Orases client logos (mobile)
Orases logo white

301.756.5527

Email Us

Link To Orases Facebook

Link To Orases Twitter

Link To Orases Instagram

Link To Orases LinkedIn

Link To Orases YouTube

Orases Google Address Link

Frederick (HQ)

5728 Industry Lane
Frederick, MD 21704

Orases Google Address Link

Satellite Offices

Washington, D.C.

Chicago

Houston

New York

Services

  • Custom Software Development
  • Mobile App Development
  • UI/UX Development & Design
  • Advisory
  • Advanced Tech
  • Project Management
  • Infrastructure
  • Maintenance & Support
  • Security & Compliance

Industries

  • Automotive
  • Construction
  • Healthcare
  • Insurance
  • Logistics
  • Manufacturing
  • Media & Entertainment
  • Professional Services
  • Restaurant
  • Retail
  • Shopper Marketing
  • Sports

Company

  • About
  • Approach
  • Awards
  • Careers
  • Culture
  • Engagement Models
  • Locations
  • Team
  • Technologies
  • Press Kit
  • Why Orases?
Orases Clutch Reviews Widget

Get in Touch

Give us a call

© 2000-2023 Orases, All rights reserved

Orases Clutch Reviews Widget

Popup Modal: Tell Us About Your Project!

Orases favicon

Before You Go - Tell Us About Your Project!

Get in touch with Orases for expert guidance on custom software development strategies.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.