Case management software gives an organization a central location for tracking and storing all of its clients’ data. This might include their contact information, notes on each case, appointment history and scheduling, billing information and client communication.
Case managers often work with dozens of clients and must manage thousands of data points. A dependable software tool designed with the needs of a specific organization in mind can make staying on top of cases far easier.
Benefits of
Custom Case Management Software
Orases offers a range of case management software development services that each has its own unique benefits. Take a look at some of the primary advantages of case management software.
Easier To Create Reports
Custom case management software makes it easier to visualize data and create relevant reports that can be used to make decisions and guide future plans. Client progress and other metrics can be assessed easily so management can see how well the group is performing and identify areas where improvements can be made.
Facilitates Collaboration
Anyone who is a part of a particular case can be granted access to the information they need. In some industries, such as healthcare, case management software can be set up so that those in a particular role only have access to the information they need, such as billing addresses, while protecting more sensitive customer data like medical histories.
Direct Communications
Case management software can allow case workers to communicate directly with clients from within the software, which means all correspondence is automatically attached to the relevant case file so other parties can see it to avoid misunderstandings.
Case Management Software Services
- Client Portals
- Case Management Tools
- Database Integration
- Mobile Applications
- Calendar Management
We can design and develop secure client portals with features such as Secure Socket Layer/Transport Layer Security (SSL/TLS), multi-factor authentication, custom branding, encryption and access control based on individual rules.
Our developers can create case management tools to manage custom workflows, assign tasks, manage billable hours and time, monitor case status, handle custom fee schedules and schedule staff, among other capabilities.
We are able to integrate multiple data collection sources, such as phone calls, text messages, documents, emails and custom intake forms, with cutting-edge data capture technology.
Our development team can also integrate law firm’s custom case management software with the legal research databases used regularly, as well as supporting software for managing documents and carrying out legal accounting and billing.
Our custom software developers can create cloud-based and mobile case management software for law, healthcare and other industries, along with custom mobile apps with the necessary security features to protect law firms’ most sensitive information.
Our team can program applications for calendar management that include features such as billable time, notifications, scheduling automation, email integration and other useful attributes.
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