Services
Maintenance & Support
Tell us about your project.
Focus on growing your business and let the experts keep your tools up and running.
Why Choose Orases?Our approach to building tailored solutions for each customer focuses around their specific needs, and our support and maintenance similarly reflects matching the needs of our partners.
The support professionals at Orases are experts in rolling out custom software for your business and transitioning from third-party systems to the ones that work for you. Our goal is to solve problems for you both on-time and on-budget.
24/7/365 Complete Service
Orases support staff is available around the clock to get your business on track. Whatever your schedule or challenge may be, our pros will be there.
Full-Scale Support Experts
Our support professionals work in teams to provide exhaustive support and collaborate to handle even the most difficult request, from providing guidance to users, to resolving issues in source codes, to analyzing your system to explore potentials for performance optimization.
Proactive System Monitoring
Our philosophy of working ahead of potential obstacles is designed to help your business run smoothly and uninterrupted. Our specialists automate processes which diagnose and instantly respond to problems before or as they occur.
Prioritizing Cybersecurity
Businesses often have workflows disrupted by cybersecurity; our professionals are here to combat this and keep your systems protected. Orases engineers perform routine audits and updates to prevent or locate and fix any issues within your system before they become a problem for your business.
Our Support Does Not End After Initial Delivery
We work hard to make your work easier.
Contact Us To Find Out More
Understanding Your Business
Every business is different, and we strive to learn the ins and outs of your company to uniquely address and anticipate your needs.
Responding Quickly and Completely
Our round-the-clock support professionals are here to answer any question and provide solutions to any problem. You can count on us to be here for you, no matter what.
Experience-Based Approach
With years of experience in serving our clients’ needs and building relationships based on effective support, we can now bring the cumulative growth of our expertise to you.
Supporting With A Smile
When you need support, you can count on talking with a professional who is not only an expert in finding you a solution, but also a member of our customer service team who enjoys our work. We are here for our clients because we love fixing and improving processes, and we’re dedicated to providing exceptional customer experience.
Maintenance & Support Services
Application Support
Our custom application developers have years of experience providing support for applications developed in-house & third-party applications. Application support services ensure applications are highly optimized, bug-free and software stays up-to-date.
Infrastructure Support
Deploying and maintaining a reliable IT infrastructure is essential for the success and sustainability of any business. Our infrastructure support specialists work to ensure businesses infrastructures are secure, running efficiently and has the ability to scale if needed.
Third-Party Applications
Orases has a rich history of taking over and improving third-party applications. Our custom software development team is able to enhance existing third-party applications and provide our clients with the level of application support they expected from their previous vendor.
Software Testing & QA
In addition to the thorough testing & QA we perform on our own custom software, our developers also conduct the same level of testing & QA for third-party applications and solutions.
Support Is A Journey We Take Together
We help find the perfect fit for you.
Every business is different; why shouldn’t their systems be? We can find the best solution for you to help you run smoothly and efficiently. Our professionals follow careful steps to get you the best quality software.
