Focus on growing your business and let the experts keep your tools up and running.

Our approach to building tailored solutions for each customer focuses around their specific needs, and our support and maintenance similarly reflects matching the needs of our partners.

The support professionals at Orases are experts in rolling out custom software for your business and transitioning from third-party systems to the ones that work for you. Our goal is to solve problems for you both on-time and on-budget.

24/7/365 Complete Service

Orases support staff is available around the clock to get your business on track. Whatever your schedule or challenge may be, our pros will be there.

Full-Scale Support Experts

Our support professionals work in teams to provide exhaustive support and collaborate to handle even the most difficult request, from providing guidance to users, to resolving issues in source codes, to analyzing your system to explore potentials for performance optimization.

Proactive System Monitoring

Our philosophy of working ahead of potential obstacles is designed to help your business run smoothly and uninterrupted. Our specialists automate processes which diagnose and instantly respond to problems before or as they occur.

Prioritizing Cybersecurity

Businesses often have workflows disrupted by cybersecurity; our professionals are here to combat this and keep your systems protected. Orases engineers perform routine audits and updates to prevent or locate and fix any issues within your system before they become a problem for your business.

Our Support Does Not End After Initial Delivery

We work hard to make your work easier.

Understanding Your Business

Every business is different, and we strive to learn the ins and outs of your company to uniquely address and anticipate your needs.

Responding Quickly and Completely

Our round-the-clock support professionals are here to answer any question and provide solutions to any problem. You can count on us to be here for you, no matter what.

Experience-Based Approach

With years of experience in serving our clients' needs and building relationships based on effective support, we can now bring the cumulative growth of our expertise to you.

Supporting With A Smile

When you need support, you can count on talking with a professional who is not only an expert in finding you a solution, but also a member of our customer service team who enjoys our work. We are here for our clients because we love fixing and improving processes, and we're dedicated to providing exceptional customer experience.

Application Support

Our custom application developers have years of experience providing support for applications developed in-house & third-party applications. Application support services ensure applications are highly optimized, bug-free and software stays up-to-date.
Application Support

Infrastructure Support

Deploying and maintaining a reliable IT infrastructure is essential for the success and sustainability of any business. Our infrastructure support specialists work to ensure businesses infrastructures are secure, running efficiently and has the ability to scale if needed.
Infrastructure Support

Third-Party Applications

Orases has a rich history of taking over and improving third-party applications. Our custom software development team is able to enhance existing third-party applications and provide our clients with the level of application support they expected from their previous vendor.
Third Party Applications

Software Testing & QA

In addition to the thorough testing & QA we perform on our own custom software, our developers also conduct the same level of testing & QA for third-party applications and solutions.
Software Testing & QA

We start our process by gathering information and discussing with you what your needs are and where the potential for growth lies.

Next, our experts create a plan with you to find the obstacles ahead, setting goals to improve your processes, and finding a way to make that progress on-time and on-budget.

Our engineers get to work executing the plan and implementing the improvements to get your business back on track and on the path to success.

Dedicated support teams at Orases are here to provide support anytime and will monitor your systems to proactively keep your processes running smoothly.

As your business grows and scales, Orases will be here to provide continuous and regular updates to keep you on the right trajectory. We move quickly to keep your systems up to date and cutting-edge.

Our client relationships go beyond technology.