Orases

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Custom Software Solutions

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Services

Application Support

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Application support services ensure applications stay up-to-date, remain highly secure and are optimized for speed and usability.

Why Choose Orases?

5.0 / 5.0

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Over time, applications require updates to remain secure and running properly, and are sometimes affected by bugs or issues which impact their performance and security. By acquiring application support services, businesses can rely on a team of expert application developers to update software and resolve bugs or issues, among other tasks.

At Orases, we provide businesses with application support services to ensure their applications are secure and optimized for speed and functionality, regardless of whether the application was developed by our development team or a third-party development team.

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Established
2000
About us
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Client Retention Rate
96%
Reviews
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Clients
950+
Results
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Net Promoter Score
84
Awards
USA Orases logo
USA Based
100%
Culture
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Our Application Support Services

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Advanced Technology

Our custom software development team utilizes advanced technologies within our custom software solutions such as IoT capabilities, custom API’s, and automations to improve workflows and processes for organizations within all types of industries.

Advanced Technology
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Application Security

Our application security services focus on detecting security risks, mitigating the impact of cyberattacks, and resolving costly vulnerabilities through the implementation of multi-factor authentication, data encryption, and more.

Application Security
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Artificial Intelligence

Step into the future of business development with our artificial intelligence and machine learning services. Unlock innovation and efficiency unlike ever before, through advanced automations, predictive learning systems, and chatbots.

Artificial Intelligence
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Blockchain Development

By acquiring blockchain development services, organizations are able to securely encrypt data, explore new business models, improve transaction transparency, & effectively manage digital identities, among a litany of possibilities.

Blockchain Development
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Data Analytics & Visualization

The custom data analytics & visualization solutions we develop at Orases are built with advanced automations and algorithms designed to provide insight into current statistical trends and eliminate data inaccuracies.

Data Analytics & Visualization Solutions
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Maintenance & Support

We provide maintenance & support for both Orases developed software and software developed by a third-party. Services include user-based support, code review and guidance, and improvements to system performance.

Maintenance & Support Services
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Software Testing & QA

Ensure flawless software performance with our comprehensive testing and quality assurance services. Our team rigorously tests applications, identifying and resolving bugs, glitches, and potential bottlenecks within your software.

Software Testing & QA
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Third-Party Applications

Regardless of where the application was originally developed, we are able to add features or improve existing functionalities. In addition, our developers can tweak the existing codebase to create advanced integration capabilities for other software systems.

Third-Party Application Support

Why Application Services are Important

Web application support services are essential for ensuring the smooth operation, security, and effectiveness of web-based software solutions.

Contact Us To Find Out More
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Continuous Functionality

Applications require ongoing support to ensure they remain functional and accessible to users. Support services help address issues promptly, minimizing downtime and disruptions.

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Bug Fixing and Troubleshooting

Applications may encounter bugs or technical issues. Support services provide timely bug fixes and troubleshooting assistance to resolve issues and maintain optimal performance.

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Performance Optimization

Support services help optimize the performance of applications by identifying and addressing performance bottlenecks, optimizing code, and improving system efficiency.

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Security Maintenance

Applications are vulnerable to various security threats, including hacking attempts, malware, and data breaches. Support services include security updates, patches, and monitoring to protect against potential threats and vulnerabilities.

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Application Support Case Study

AILA

With the help of Orases’ application support team, AILA’s web application saw major improvements in both mobility and security. With a revamped Single Sign On and registration process, AILA was able to more efficiently and securely manage users and modernize security.

Learn more about how Orases provided effective application support for AILA.

View Case Study
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Features and Functionalities

What Orases’ application support services can do for you.

Application support services provide a range of features and functionalities aimed at maintaining the reliability, security, and effectiveness of web-based software solutions:

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Technical Support

Assistance to users and administrators in resolving technical issues, such as errors, bugs, or performance problems encountered while using the application.

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Monitoring and Alerting

Implement monitoring tools to continuously monitor the performance, availability, and security of the application, with alerts configured to notify support personnel of any abnormalities or potential issues.

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Backup and Disaster Recovery

Develop and maintain backup and disaster recovery plans to ensure data integrity and business continuity in the event of hardware failures, data loss, or other emergencies.

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User Training and Documentation

Provide training materials, user guides, and documentation to help users effectively utilize the application, troubleshoot common issues, and maximize productivity.

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Software Updates and Upgrades

Manage software updates and upgrades to introduce new features, improvements, or compatibility enhancements while minimizing disruption to users.

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Compliance and Security Audits

Security audits and assessments to ensure compliance with industry regulations, standards, and best practices, such as GDPR, HIPAA, or PCI DSS.

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Performance Reporting

Generate reports and metrics on the performance, availability, and usage of the application to assess its effectiveness, identify trends, and make data-driven decisions for improvement.

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Customer Feedback and Satisfaction Surveys

Collect feedback from users to gauge satisfaction levels, identify areas for improvement, and prioritize enhancements based on user needs and preferences.

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Change Management

Implement change management processes to control and track changes to the application, ensuring that updates or modifications are properly tested, documented, and deployed.

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Our Technologies

Front End
Back End
Cloud
Databases
Test Automation Tools
DevOps
E-Commerce
Debugging
Graphic Design
Telephony/SMS/IVR
CMS
Email
Networking
Version Control
External Tools
OS
Mobile

Front End

Javascript logo
es6+ logo
jQuery logo
jqueryui logo
React logo
Angular logo
Angular logo
vue logo
knockout logo
TypeScript logo
CSS 3 Logo
less logo
Sass/Scss logo
stylus logo
webpack logo
web worker logo
service worker logo

Back End

php logo
cake php logo
laravel logo
yii logo
Node Logo
Java logo
aspnet logo
c# logo
classic asp logo
coldfusion logo
Python Logo
perl
ruby logo
rust logo

Cloud

aws logo
azure logo
google cloud logo
digital ocean logo
oracle cloud logo
ibm cloud logo
cognito logo
okta logo
simplesamlphp logo

Databases

microsoft sql server logo
mysql logo
oracle logo
postgresql logo
redis logo
couchbase logo
couchdb logo
ibm cloudant logo
mongoDB logo
cassandra logo
dynamodb logo

Test Automation Tools

selenium logo
protractor logo
robot framework logo
testcafe logo
katalan studio logo
cypress logo
screenster logo
casperjs logo
watir logo
cucumber logo
nightmarejs logo
eggplant logo

DevOps

docker logo
kubernetes logo
anisible logo
puppet logo
chef logo
jenkins logo
bash logo
helm logo
circleci logo
gitlabci logo
github actions logo
travisci logo
aws codecommit logo
aws codepipeline logo
aws codedeploy logo
aws lambda logo
dns logo
cdn logo

E-Commerce

magento logo
drupal commerce logo
shopify logo
zencart logo
woocommerce logo
paypal logo
authroize.net logo
payflowpro logo

Debugging

xdebug logo
Google developers logo
firefox dev tools logo

Graphic Design

web design logo
photoshop logo
font design logo

Telephony/SMS/IVR

twilio logo
plivo
asterisk logo

CMS

wordpress logo
joomla logo
drupal logo

Email

sendmail logo
exim logo
postfix logo
microsoft exchange logo
constant contact logo
mailchimp logo
moosend logo
hubspot logo
mailgun logo

Networking

wireguard logo

Version Control

git logo
svn logo
mercurial logo

External Tools

splunk logo
elasticstack logo
loggly logo
fluentd logo
google analytics logo

OS

mac OS logo
windows logo
Linux logo
debian logo
archlinux logo
centOS logo

Mobile

Android Logo
swift logo
obj-c logo
xamarin logo
cordova logo
React logo
flutter logo
ionic logo
appcelerator logo
titanium mobile logo
appmachine logo
expo logo

Custom Software Development: The Ultimate Guide

Ranging from tips on when to choose custom software and how to choose the right custom software development company to what to expect during development, our ultimate custom software development guide has it all.

Custom Software Development Guide
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Awards

At Orases, our application development and support capabilities are second to none. Of course, none of this would be possible without our group of highly intelligent and hard-working team members.

It’s no surprise that our application development team is being recognized for their incredible work.

View All Awards
The Manifest Most Reviewed Mobile App Development Companies
TopDevelopers Manufacturing App Companies Award
Digital.com Best Mobile Application Developers Of 2021

Our client relationships go beyond technology.

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Orases successfully built efficiencies into our prototype and delivered a high-quality platform.

See the project
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Logan Gerber

Marketing Director at NFL Foundation

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They’re so approachable and willing to go above and beyond.

See the project
ASID

Joseph Cephas

VP of Communications

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I don’t believe that we would have been successful without our collaboration with Orases.

See the project
SCI

John Dumas

CEO

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They plug in seamlessly to a team and can handle the full project end-to-end.

See the project
MLB

Ken Isaacson

VP of Project Management

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They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.

See the project
Next Day Dumpsters

Matt Owings

President

Speed Icon
84
Net Promoter Score
(17 is the industry average)
USA Orases logo
100%
U.S.-Based
(We never outsource coding)
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5.0
Clutch Rating
(First in industry)
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4.8
Google Review
(in business since 2000)

Schedule Your No Obligation Consultation

Let's do a 30-minute, no-pressure consultation and find out if we are a good fit for your vision.

On the call we will...

  • Review your vision
  • Sketch the best approach for you
  • Get a feel if Orases is right for you
  • Take the first step toward making your vision a reality
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301.756.5527

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Frederick (HQ)

5728 Industry Lane
Frederick, MD 21704

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Services

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Important Update: Protect Yourself from External Scams

We have been made aware of a scam where individuals are fraudulently using the Orases name to offer fake freelance opportunities through platforms like WhatsApp and other messaging apps.

Please be advised:

Orases does not recruit or offer freelance opportunities through unsolicited messages or third-party apps.

Official communication from Orases will always come from an @orases.com email address or through our official website at www.orases.com.

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