Application Support

Our custom software development team utilizes advanced technologies within our custom software solutions such as IoT capabilities, custom API’s, and automations to improve workflows and processes for organizations within all types of industries.

Our application security services focus on detecting security risks, mitigating the impact of cyberattacks, and resolving costly vulnerabilities through the implementation of multi-factor authentication, data encryption, and more.

Step into the future of business development with our artificial intelligence and machine learning services. Unlock innovation and efficiency unlike ever before, through advanced automations, predictive learning systems, and chatbots.

By acquiring blockchain development services, organizations are able to securely encrypt data, explore new business models, improve transaction transparency, & effectively manage digital identities, among a litany of possibilities.

The custom data analytics & visualization solutions we develop at Orases are built with advanced automations and algorithms designed to provide insight into current statistical trends and eliminate data inaccuracies.

We provide maintenance & support for both Orases developed software and software developed by a third-party. Services include user-based support, code review and guidance, and improvements to system performance.

Ensure flawless software performance with our comprehensive testing and quality assurance services. Our team rigorously tests applications, identifying and resolving bugs, glitches, and potential bottlenecks within your software.

Regardless of where the application was originally developed, we are able to add features or improve existing functionalities. In addition, our developers can tweak the existing codebase to create advanced integration capabilities for other software systems.

Assistance to users and administrators in resolving technical issues, such as errors, bugs, or performance problems encountered while using the application.

Implement monitoring tools to continuously monitor the performance, availability, and security of the application, with alerts configured to notify support personnel of any abnormalities or potential issues.

Develop and maintain backup and disaster recovery plans to ensure data integrity and business continuity in the event of hardware failures, data loss, or other emergencies.

Provide training materials, user guides, and documentation to help users effectively utilize the application, troubleshoot common issues, and maximize productivity.

Manage software updates and upgrades to introduce new features, improvements, or compatibility enhancements while minimizing disruption to users.

Security audits and assessments to ensure compliance with industry regulations, standards, and best practices, such as GDPR, HIPAA, or PCI DSS.

Generate reports and metrics on the performance, availability, and usage of the application to assess its effectiveness, identify trends, and make data-driven decisions for improvement.

Collect feedback from users to gauge satisfaction levels, identify areas for improvement, and prioritize enhancements based on user needs and preferences.

Implement change management processes to control and track changes to the application, ensuring that updates or modifications are properly tested, documented, and deployed.