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Notable Custom Telemedicine Software Capabilities

nick damoulakis team member at orases
Nick Damoulakis

August 7, 2023

Reading Time 8 mins

Telemedicine software doctors office

Telemedicine is revolutionizing the healthcare industry by offering innovative solutions that enable providers to deliver quality care remotely. Telemedicine software platforms have a range of capabilities that enhance patient care, streamline workflows, and comply with healthcare regulations.

Available Features & Functionalities With Custom Telemedicine Software

Telemedicine software brings a plethora of capabilities designed to cater to diverse healthcare needs, whether for small-scale practices, sprawling hospitals, or medical device manufacturers. Its aim is to harness telemedicine technology for enhanced patient outcomes.

Video Conferencing

doctor giving online consultation to an old lady with telemedicine softwareConnecting patients and healthcare providers, regardless of geographical constraints, telemedicine software excels as a highly efficient video conferencing tool.

This feature encompasses a robust, HIPAA-compliant video conferencing system designed to facilitate remote healthcare interactions, such as virtual doctor visits and consultations between physicians.

With its compatibility across a variety of platforms such as desktops, mobile devices, and web apps, the video conferencing feature guarantees reliability, accessibility, and convenience. This allows healthcare providers and patients to connect from any location, circumventing the geographical barriers that often hinder access to quality healthcare.

Beyond just providing a platform for virtual interaction, the video conferencing tool is integrated with cutting-edge health systems including EMAR (Electronic Medication Administration Record) software, thereby further expanding its capabilities.

Screen Sharing & Recording

Screen sharing and recording are integral aspects of the telemedicine software offering, enhancing the interactive and transparent nature of virtual consultations for an enriched patient-physician experience.

Screen sharing enables doctors to visually elaborate on diagnoses, procedures, and test results, or even navigate patients through a health portal. This tool allows for detailed walkthroughs of patient radiological images, self-care procedures, or usage of medical devices at home.

Screen sharing also proves instrumental during inter-physician discussions. Specialists across various disciplines can share patient data, images, or treatment plans, fostering an integrated approach to patient care. This function can considerably enhance decision-making and treatment planning, especially in intricate medical scenarios.

The recording feature is a complementary aspect of telemedicine software, providing a secure documentation system for these virtual sessions. Physicians can record and store virtual visits in a HIPAA-compliant format, offering a valuable repository for future reference.

Multipoint Control Units & Single-Sign-On

Enhancing custom telemedicine software’s versatility is integrating Multipoint Control Units (MCUs) and Single-Sign-On (SSO) capabilities.

MCUs serve a crucial role in providing a platform for group consultations, training sessions, or multi-disciplinary team discussions in a virtual setting. They facilitate multiple participants in a single video conference, effectively mimicking the collaborative environment of a physical meeting room or conference hall.

This capability allows healthcare professionals from various disciplines or locations to come together, deliberate, and make joint decisions regarding patient care. Thus, MCUs bolster team collaboration and support a thorough, holistic approach to healthcare delivery.

In tandem with MCUs, the SSO feature simplifies the login process, allowing healthcare providers to access all integrated platforms, tools, and patient data with a single set of login credentials. By eliminating the need to remember multiple usernames and passwords and reducing repetitive authentication, SSO significantly improves workflow efficiency, user experience, and data security by providing secure, quick access to vital data and tools.

Interactive Voice Response

The Interactive Voice Response (IVR) system, an essential part of the telemedicine software, adds an automated yet personalized touch to healthcare services. This system enables automated interactions with patients via voice or keypad inputs, effectively managing high call volumes.

ivr conceptIVR systems are versatile and can be employed for a range of tasks, including appointment scheduling, prescription refill reminders, or conducting patient satisfaction surveys. This automated interaction allows for round-the-clock patient support, freeing up valuable human resources and staff time for more complex tasks. By incorporating MCUs, SSO, and IVR systems, telemedicine software enhances the potential for collaboration and ease of use, and ensures ready access to critical information.

The result is an environment that supports efficient, comprehensive, and secure healthcare provision, regardless of distance.

Health Record Systems & Medical Device Integrations

In the realm of telemedicine, the integration of health record systems and medical devices into custom software solutions is of paramount importance. These integrations empower healthcare providers to deliver superior patient care, make informed decisions, and streamline their workflows. Telemedicine software facilitates real-time access to important patient data, enhancing care coordination, patient engagement, and healthcare delivery.

Electronic Health Record Software

Electronic Health Records (EHRs) offer digital compilations of patients’ health information, encompassing key aspects like medical history, diagnoses, medications, treatments, lab/test results, and more. The integration of EHR software with telemedicine solutions puts a comprehensive reservoir of patient information at the physician’s disposal.

EHR integration is multifaceted, enabling physicians to review the entire health history of patients, understand previous treatments and their outcomes, and plan future treatments accordingly. This continuity of care is maintained even with different care providers, facilitating timely medical decisions, especially in emergencies.

Electronic Medical Record Software

Electronic Medical Records (EMRs) augment the information provided by EHRs, delivering a more comprehensive view of a patient’s care from all involved clinicians. EMRs enable the tracking of patient information over time, identification of patients for preventive visits and screenings, monitoring of patient parameters like vaccination records and blood pressure readings, and the overall enhancement of care within a practice.

The integration of EMR software into telemedicine solutions helps healthcare providers track and manage patient health information more effectively over time, monitor disease control measures, identify patients due for preventive screenings, and closely watch patient health metrics. This integration fosters improved patient management, reduces medical errors, and enhances patient outcomes.

Medical Imaging Software

Medical imaging software holds a significant role in diagnosing and treating various diseases. Telemedicine software integrates with multiple medical imaging systems, facilitating remote access to vital diagnostic images such as X-rays, CT scans, MRIs, ultrasounds, and PET scans. This integration enables physicians to view, share, and discuss these images with other healthcare professionals, irrespective of their location.

By allowing remote access and analysis of images, telemedicine software accelerates the diagnostic process, eliminates the need for physical transport of imaging data, reduces patient waiting periods, and results in quicker diagnoses, timely treatments, and improved patient satisfaction.

Hospital Information Systems

hospital billerA Hospital Information System (HIS) is a comprehensive system designed to manage a hospital’s administrative, financial, and clinical aspects.

The seamless integration of telemedicine software with HIS streamlines various administrative and financial processes, such as patient registration, scheduling, billing, and inventory management.

This integration enhances operational efficiency by automating repetitive tasks, reducing paperwork, and minimizing the chances of errors. It also leads to better patient care management by enabling real-time patient data access, reducing wait times, and ensuring accurate and timely billing.

Moreover, the software can extract data from the HIS to facilitate decision support, outcome reporting, and managerial accounting, providing hospital administrators with the insights they need to make data-driven decisions and implement cost-effective practices.

Fully Compliant With All Regulatory Standards

In the evolving digital healthcare landscape, adherence to regulatory standards signifies a software’s commitment to data privacy, security, and patient safety. Telemedicine software is built with this commitment at its core, ensuring full compliance with all pertinent healthcare regulatory standards. This compliance provides a secure platform where healthcare providers and patients can interact with confidence.

The healthcare solutions provided by this software meticulously comply with the Health Insurance Portability and Accountability Act (HIPAA), a key standard in the United States for the protection of sensitive patient data.

HIPAA compliance is of utmost importance in telemedicine to protect the integrity of the exchange of Protected Health Information (PHI) between patients and healthcare providers. The telemedicine platform incorporates rigorous security protocols to guarantee the secure transmission, storage, and access of PHI.

Additionally, the software meets the requirements of the Health Information Technology for Economic and Clinical Health (HITECH) Act. This act extends the HIPAA requirements, encouraging the adoption and meaningful use of health information technology. By aligning with HITECH, the software ensures protection of patient data and promotes its efficient and meaningful use to enhance healthcare outcomes.

women toucing virtual screen of gdprFor international users, the software also ensures compliance with the General Data Protection Regulation (GDPR). This regulation offers control to EU citizens over their data. Adherence to GDPR indicates that the software respects users’ rights to their data and provides clear mechanisms for data consent, access, correction, and deletion. With robust encryption and advanced data protection measures, the telemedicine software safeguards sensitive information.

All data, whether in transit or at rest, is encrypted using cutting-edge encryption algorithms, ensuring that, even in the unlikely event of a data breach, the information remains unreadable and useless to unauthorized individuals.

Reach Out To An Experienced Telemedicine Software Development Company Today

Navigating the multifaceted landscape of healthcare can be complex. However, with Orases, a seasoned healthcare software development company, you can confidently rise above these challenges. We provide tailor-made telemedicine software solutions equipped with powerful telemedicine software capabilities designed to revolutionize your approach to patient care.

Your journey toward optimizing your healthcare delivery begins here. Reach out to Orases today and explore the myriad of opportunities our custom telemedicine software capabilities offer. We are committed to partnering with you to create a more accessible, efficient, high-quality healthcare experience. Reach out today to get started transforming healthcare together.

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