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Web Portal Development

B2B Web Portal Development Services

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A custom B2B web portal enables partners, buyers, and vendors to connect their information streams and essential data quickly.

Why Work With Orases?

5.0 / 5.0

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Every company has a unique vision for the design and features that they need from their web portal. In many cases, the portals they’re envisioning aren’t available through subscription services and instead must be tailored to fit each situation.

Whether you come with just a rough draft or an elaborate plan, our experienced developers have outlined with a typical end-to-end B2B portal development process entails. With decades of experience and a drive to bring you the results you’re looking for, your B2B portal will elevate your business process to greater performance.

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Established
2000
About us
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Client Retention Rate
96%
Reviews
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Clients
950+
Results
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Net Promoter Score
84
Awards
USA Orases logo
USA Based
100%
Culture
orases team members discussing their customer web portal solutions
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Notable Features & Functionalities B2B Web Portals Offer

What Orases web portals can provide for you.

Having a custom B2B Web Portal developed to meet your businesses’ unique operations and branding goals ensures that everyone engaging with your brand is met with a consistent and satisfying customer experience.

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Role-Based User Access

Ensure secure, tailored access for different user groups by assigning permissions based on roles like admins, managers, or customers, allowing you to control what each user can view, edit, or manage in the portal.

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Version Control

Track changes across documents, files, and content in real-time with version control, enabling users to access previous versions, compare document edits, and restore data if needed for increased accountability and collaboration.

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Search & Filtering Capabilities

Enable users to quickly find relevant data, documents, or products with advanced search tools and filtering options, allowing them to sort through content by categories, tags, dates, or custom parameters to streamline workflows.

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Ticketing Systems

Streamline support and issue resolution through integrated ticketing, allowing users to submit inquiries, track progress, and communicate with support teams in an efficient and organized manner.

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Instant/Live Chat

Provide real-time communication between users and support teams with live chat functionality, improving response times and resolving issues more quickly for better business continuity.

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Order Tracking

Allow users to track the status of their orders—from processing to delivery—with detailed timelines and notifications, ensuring transparency and reducing the need for manual status updates.

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Voice & Video Messaging

Enable seamless communication through integrated voice and video messaging features that support remote teams and clients, allowing rich, real-time interactions without leaving the portal.

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Forums

Foster community engagement and knowledge sharing within your customer base or team through interactive forums, where users can ask questions, share insights, and collaborate on relevant topics.

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User Segmentation

Tailor experiences by grouping users based on demographics, behaviors, or custom criteria, allowing personalized content, features, and offers to ensure targeted services and more effective communication.

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Biometric Authentication

Enhance security by incorporating biometric authentication methods such as fingerprint or facial recognition, reducing the risk of unauthorized access while streamlining user login processes.

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Custom Algorithms

Leverage custom algorithms to drive personalized recommendations, predictive analytics, or optimized workflows based on user behavior, historical data, or specific portal usage patterns.

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Customer Request Processing

Automate and streamline how your B2B portal handles customer requests—such as quotes, service tickets, or orders—while providing real-time updates on the processing status and estimated completion times.

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Key B2B Portal Integrations

Integrating essential business systems into your B2B portal can drastically improve efficiency, data flow, and customer experiences.

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CRM Software

Integrating CRM software with your B2B portal allows for seamless customer management, enabling real-time tracking of client interactions, sales pipelines, and lead nurturing. This integration ensures a 360-degree view of customer data, helping improve personalized communication and support efforts.

CRM Software
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ERP Software

ERP integration centralizes backend operations like inventory, finance, and billing within the portal, streamlining order processing, resource allocation, and accounting tasks. This provides real-time synchronization between business activities, improving operational efficiency and decision-making.

ERP Software
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E-Commerce Platforms

Linking your B2B portal with e-commerce platforms allows for automated order processing, product catalog management, and payment handling. It provides customers with a seamless purchasing experience while maintaining real-time visibility into inventory, pricing, and shipping options.

E-Commerce Platforms
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Additional B2B Portal Services

Our specialized B2B portal services ensure your platform is aligned with your business objectives, from initial consulting to transitioning systems and modernizing features for future growth.

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B2B Portal Consulting

Our B2B portal consulting service helps define your business needs, assess current processes, and design a strategic roadmap for developing a portal that optimizes workflows and customer experiences. We provide expert recommendations on custom features, integrations, and best practices to ensure long-term scalability and efficiency.

B2B Portal Consulting
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B2B Portal Migration

B2B portal migration enables a smooth transition from legacy systems to a modern, scalable portal solution, ensuring that critical data and functionalities are preserved. Our service minimizes downtime and ensures data accuracy, allowing a seamless shift without disrupting day-to-day business operations.

B2B Portal Migration
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B2B Portal Modernization

B2B portal modernization upgrades outdated portals with cutting-edge technologies, enhancing user experience, performance, and security. Whether it’s improving UI/UX, integrating advanced tools like AI for lead scoring, or optimizing the backend for new workflows, we ensure your portal stays competitive and agile.

B2B Portal Modernization
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Awards & Recognitions

Proof our B2B web portals continue to excel.

Orases Firmstalk Award 2024
SelectedFirms Top Web Development Company 2023
TopDevelopers Top Web Developers 2023 Award
Clutch award
digital best
Find Best Web Dev May 2021 Award
View All Awards
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The Orases Process

How we work, from start to finish.

Our B2B portal development team has years of experience designing and developing unique & innovative custom portals using a streamlined, repeatable process.

01

Idea

This involves documenting key business processes and eliciting needs and concerns from stakeholders. Additionally, risks associated with introducing new software are evaluated, and mitigation measures are planned. For commercial software products, this phase also includes conducting competition analysis, understanding the target audience’s needs, defining product differentiation, and addressing obstacles to market entry, such as regulatory barriers.

02

Define Goals

Defining goals involves composing a comprehensive list of requirements and expectations, ensuring alignment between stakeholders and the development team. By starting with a precise definition of the project’s specific requirements and scope, clarity and focus are ensured, laying a solid foundation for the development process to follow.

03

UX/UI Design

UX/UI design will determine the portal’s appearance at the user level, defining app architecture, and integrating existing enterprise systems for cost-effectiveness and reliability. Additionally, UX research is conducted to outline user personas and scenarios, followed by the creation of wireframes and clickable prototypes to visualize user interactions.

04

Development

Our development team begins working on the essential components of the portal. This involves continuous delivery of new portal parts, with ongoing analysis of emerging needs and release planning. Mockups are delivered and reviewed to ensure alignment with requirements before developers proceed with developing, testing, and migrating approved portal parts to staging and production environments for deployment.

05

Testing

Orases will conduct thorough verification of functionality and performance, including performance monitoring and utilizing analytics tools for ongoing evaluation. Feedback is gathered from project sponsors and users on the results of the release, and the outcomes are reviewed to approve the scope of the next release. Continuous improvement is prioritized through iterative testing and refinement based on insights gained from monitoring tools.

06

Deployment

Deployment involves pushing the finalized product to the live server and conducting user testing to ensure it meets stakeholder expectations. Additionally, portal monitoring processes are established to track performance and address any issues that may arise post-deployment.

07

Training & Support

This step includes conducting project evaluations and performing knowledge transfer sessions to your in-house IT team or other vendors involved. Comprehensive training and documentation are offered to users, empowering them to utilize the portal effectively. Finally, a final report is provided, and confirmation for project closure is requested to conclude the development cycle.

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Technologies Used For B2B Portals

Customer Experience

Improving customer experience leverages technology to provide a seamless, data-driven, and highly personalized user experience from front-end interactions to back-end integrations, ensuring intuitive and efficient navigation.

Sitecore

Bloomreach

Optimizely


Customer Support

The customer support component of a B2B portal needs to scale across channels, provide automated solutions, and integrate seamlessly into existing CRM and ticketing ecosystems for smooth user support resolution.

Zendesk

Freshdesk

Intercom


Customer Engagement

Customer engagement uses data-driven automation and real-time communication tools to drive continuous interaction and long-term relationship-building within the B2B portal. Tools should integrate with multiple sources to personalize messaging and cascade information successfully through various channels.

HubSpot

Marketo (Adobe)

Discourse


Customer Satisfaction

Improving customer satisfaction involves leveraging feedback loops, real-time interaction analysis, and integration with support and CRM tools to ensure customers are satisfied with every touchpoint within the portal.

SurveyMonkey

Qualtrics

Medallia

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Industries We Develop Web Portals For

Portals built to address specific needs of organizations everywhere.

We tailor fit web portals to address the specific needs, pain points, and processes for the following industries.

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Automotive
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Cannabis
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FinTech
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Healthcare
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Hospitality
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Insurance
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Logistics
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Media & Entertainment
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Manufacturing
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Oil & Gas
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Professional Services
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Restaurant
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Retail
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Shopper Marketing
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Sports
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Transportation
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Travel
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Our B2B Web Portals Speak For Themselves

But so do our clients.

NFL Logo Transparent

Logan Gerber – Marketing Director at NFL Foundation

“Orases successfully built efficiencies into our prototype and delivered a high-quality platform.”

See The Project
next day dumpsters

Matt Owings – President at Next Day Dumpsters

“They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.”

See The Project
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Donald J. Roy, Jr., CPA – Executive Vice President at American Kidney Fund

“Orases built a platform that’s boosted productivity by about 30%…”

See The Project
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Torey Carter-Conneen – Chief Operating Officer at American Immigration Lawyers Association

“Not only do they want to succeed, they strive to produce functionally and visually unique software.”

See The Project
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Frequently Asked Questions

Answers to the questions that’s been on everyone’s mind.

How Can We Ensure The Security Of Our B2B Web Portal?

Security can be ensured through the implementation of strong encryption methods, secure authentication processes, regular security audits, compliance with data protection regulations, and the use of secure, up-to-date technologies.

Can Our B2B Portal Integrate With Existing ERP/CRM Systems?

Yes, B2B portals can be designed to integrate with existing ERP and CRM systems to ensure seamless data flow and maintain consistency across business operations.

Can The Portal Handle International Transactions, Including Multiple Currencies & Languages?

Yes, B2B portals can support multiple currencies and languages, which is essential for businesses operating in international markets.

How Do We Measure The Success Of Our B2B Web Portal?

Success can be measured by analyzing user engagement metrics, sales figures, the efficiency of operations (like order processing times), customer satisfaction ratings, and the overall ROI of the portal.

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Featured Insights

Take a deeper dive into the world of possibilities B2B web portals offer.

Orases team members

Leveraging Web Portal Development to Drive Business Growth: Proven Strategies for Executives

A well-built web portal streamlines your operations, boosts customer engagement, and can catalyze revenue growth.

Read More
supply chain management SCM

Custom Web Portals For Supply Chain Optimization

To boost efficiency & streamline operations, organizations are turning to custom supply chain portals to optimize supply chain operations.

Read More
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Related Services & Solutions

We’ve got everything you need.

Application Services

Infrastructure Services

Consulting & Advisory

Integration/Modernization

Custom Web Application

Testing & QA

Mobile Applications

UI/UX Design

Our client relationships go beyond technology.

Orases Clutch Reviews Widget

Orases successfully built efficiencies into our prototype and delivered a high-quality platform.

See the project
NFL Logo

Logan Gerber

Marketing Director at NFL Foundation

Orases Clutch Reviews Widget

They’re so approachable and willing to go above and beyond.

See the project
ASID

Joseph Cephas

VP of Communications

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I don’t believe that we would have been successful without our collaboration with Orases.

See the project
SCI

John Dumas

CEO

Orases Clutch Reviews Widget

They plug in seamlessly to a team and can handle the full project end-to-end.

See the project
MLB

Ken Isaacson

VP of Project Management

Orases Clutch Reviews Widget

They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.

See the project
Next Day Dumpsters

Matt Owings

President

Speed Icon
84
Net Promoter Score
(17 is the industry average)
USA Orases logo
100%
U.S.-Based
(We never outsource coding)
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5.0
Clutch Rating
(First in industry)
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4.8
Google Review
(in business since 2000)

Schedule Your No Obligation Consultation

Let's do a 30-minute, no-pressure consultation and find out if we are a good fit for your vision.

On the call we will...

  • Review your vision
  • Sketch the best approach for you
  • Get a feel if Orases is right for you
  • Take the first step toward making your vision a reality
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301.756.5527

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