Services
Custom CRM Software
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Custom customer relationship management (CRM) software allows businesses to efficiently manage their relationships with other companies and clients.
Why Work With Orases?Off-the-shelf solutions are limited with its ability to address the specific needs of businesses within different industries, which is why many companies seek custom CRM solutions that are tailored to their unique requirements.
We develop custom CRM solutions for a broad range of industries, especially for companies which operate industries such as: financial services, customer service, real estate, retail, healthcare and logistics.
Our Custom CRM Solutions
- CRM Software Development
- CRM System Integration
- CRM Migration Services
- CRM Module Development
- CRM Advanced Analytics
Our team can develop custom CRM software with the unique features your business needs to automate processes, manage and analyze clients, and optimize operations.
Whether you are a small freelance business or a large corporation, we can deliver the right tools to suit your needs.
The custom CRM software developers at Orases can integrate CRM software into third-party systems and other software to facilitate sales forecasting, reporting and analysis, among other helpful features.CRM System Integration
The custom CRM solutions experts at Orases can migrate and extract data from your company’s legacy software systems and provide solutions that maximize value while avoiding downtime.
We can create individual CRM modules and integrate them to enhance your management of existing and future clients.
For example, we can develop modules for KPI tracking, log management, lead generation, task creation and performance analysis, among others.
At Orases, we can develop and integrate analytics tools such as customer relationship mapping, dashboards and task tracking solutions.
We can also integrate CRM systems with phone, email, social networks and chat to help with client segmentation and predictive modeling.
Benefits of
Custom
CRM Software
Companies that invest in custom CRM software experience greater internal efficiencies, improved customer relationships and which give them a competitive edge.
Reach Out To Learn MoreGreater Productivity
The streamlined business processes and enhanced customer interaction enabled by custom CRM software can save your business time and boost productivity.
Improved Reporting
Custom CRM solutions offer better reports and deeper analysis thanks to the various tools aimed at improving customer interactions and conversions.
Better Efficiency
The centralized documentation, reporting and data visualization offered by custom CRM software leads to an increase in efficiency of client information management.
Improved Lead Generation
Lead generation can be automated and optimized thanks to reliable systems for communicating and analyzing clients and potential clients.
Stronger Security
Centralized CRM systems offer stronger data security because only authorized parties can access customer details and other business data.
Case Study
Next Day Dumpsters: CRM Software
Next Day Dumpsters provide dumpster rentals to businesses, contractors and homeowners to remove project debris in a convenient and environmentally friendly manner. Orases was able to develop a custom CRM solution which covered the MVP functionality of their existing pricing & quoting system (MS Access) and order tracking/delivery mapping system (TRUX).
See how Orases was able to develop a custom CRM solution which streamlined Next Day Dumpster’s ordering process and increased their organization’s efficiency and communication.
View Case StudyFeatures and Functionalities
Customer Relationship Management (CRM) software provides a wide range of features and functionalities designed to help businesses manage their interactions with customers, streamline sales and marketing processes, and enhance customer satisfaction.
Contact Management
Centralize and organize customer contact information, including names, addresses, phone numbers, email addresses, social media profiles, and interactions history.
Lead Management
Capture, track, and manage leads throughout the sales pipeline, from initial contact to conversion, with features such as lead scoring, assignment, nurturing, and qualification.
Sales Pipeline Management
Visualize and manage the sales pipeline, track opportunities, forecast revenue, and monitor sales performance with tools for pipeline stages, deal tracking, and sales reporting.
Task and Activity Management
Schedule, assign, and track tasks, appointments, meetings, follow-ups, and other activities related to sales, marketing, and customer service efforts.
Email Integration
Integrate with email platforms to track email interactions, send personalized emails, automate email campaigns, and synchronize email communications with CRM records.
Automation and Workflow Management
Automate repetitive tasks, workflows, and business processes to improve efficiency, productivity, and consistency across sales, marketing, and customer service teams.
Reporting and Analytics
Generate customizable reports, dashboards, and analytics to gain insights into sales performance, marketing effectiveness, customer behavior, and other key metrics.
Document Management
Store, organize, and manage documents, contracts, proposals, and other sales collateral within the CRM system for easy access and sharing with team members.
Customer Support and Service Management
Track customer inquiries, issues, and service requests, assign cases to agents, prioritize and resolve customer tickets, and provide timely support and assistance to ensure customer satisfaction.
Our Technologies
The Orases Process
Having a tailored Customer Relationship Management (CRM) system is essential for businesses to effectively manage customer interactions, streamline sales processes, and enhance customer satisfaction.
At Orases, we specialize in developing customized CRM solutions designed to meet the unique needs and objectives of our clients.
Awards
Explore our award-winning CRM software development services and discover why we’re the trusted choice for businesses seeking customized CRM solutions tailored to their unique needs and objectives.
View All AwardsFrequently Asked Questions
These frequently asked questions can offer insights into our approach to CRM software development and address common queries that potential clients may have.
We’re here to help you leverage the power of CRM technology for your business success!
We begin by conducting a thorough analysis of your business requirements, workflows, and objectives. Our team collaborates closely with you to understand your unique processes and challenges, and we tailor the CRM solution to align with your specific business processes and workflows.
Yes, we specialize in integrating CRM software with a wide range of other systems and applications, including ERP systems, accounting software, marketing automation platforms, e-commerce platforms, and more.
We implement robust security measures such as encryption, access controls, authentication mechanisms, regular security audits, and compliance with data protection regulations (e.g., GDPR) to safeguard sensitive customer data and ensure data privacy and security.
We design the CRM system with scalability in mind, allowing for easy customization of fields, workflows, and features to adapt to evolving business needs and requirements.
We provide comprehensive training, change management, and user adoption strategies to ensure successful implementation and adoption of the CRM software within your organization.