Self-Service Web Portal Development

With our B2B web portal development services, businesses can establish a digital platform tailored to their specific needs, facilitating seamless communication and collaboration among employees, partners, and clients.

With advanced features such as chat functionality, multimedia support, and content sharing capabilities, our customer web portals enable organizations the ability to build stronger relationships with their customer base.

By developing a custom community web portal, businesses are able to provide users with similar interests a platform to build relationships and communicate through chat functionality, multimedia support and content sharing capabilities.

Content web portals are ideal for organizations which plan, generate and disseminate content either internally or externally. Our content portals are built with advanced user-based permission functionalities to assign and share content with specific portal users.

Our web portal development services include custom e-commerce web portals that are able to help organizations increase revenue, easily track & facilitate transactions and manually produce or automate custom reports through unique features and functionalities.

As distance learning and remote learning increases in popularity, eLearning web portals are quickly becoming the go-to tool to assign and complete assignments for teachers, instructors and students alike.

We develop patient web portals for healthcare providers to provide patients with a secure platform to schedule appointments, access their healthcare information and communicate with doctors or nurses.

From intuitive product showcases and streamlined order management to real-time analytics and customer engagement features, our web portals empower your sales team to excel in today’s competitive market.

The custom vendor web portals we develop here at Orases are ideal for manufacturers and other organizations looking to streamline their data, communication and orders with their customers and/or their vendors.

Self-service web portals are only as valuable as the accessibility of their UI interactions. A UI that is challenging to navigate or use can lead to delays in tasks and a less optimized user experience. At Orases, we aim to create self-service portal UIs that are easy to use and require minimum time for users to accomplish their tasks.

Our self-service web portals enable a straightforward transition between self-service and obtaining assistance from customer service agents, HR specialists, or government representatives when it’s necessary. When our software developers collaborate with you, we prioritize the security and privacy of your user data, ensuring compliance with industry standards and regulations.

We understand the need for only relevant recommendations and documentation on the self-service portal to guarantee user satisfaction. This is why we regularly review and update content on our portals.

Gain insight into customer relations with the business by moving all requests and orders formatted through the self-service web portal to your CRM. Customers may also be offered an individualized experience in the service by utilizing info from CRM. By providing a self-service portal, businesses can reduce the workload on their support staff, as users can access the data they need without having to submit requests or wait for updates.

Organizations with a web portal maintain accurate information on stock, services, order statuses and requests shown in the portal, plus sending customer input such as orders and requests to ERP for confirmation/fulfillment. A well-designed self-service portal for ERP can be a valuable tool for businesses looking to improve their productivity and gain a competitive advantage.

Offering a self-service web portal for business intelligence software can provide significant benefits for clients. These portals can give users easy access to data and analytics tools, allowing them to make informed decisions quickly and efficiently. By providing a self-service portal, businesses can reduce the workload on IT staff, as users can access the data they need without having to submit requests or wait for reports to be generated.

Providing a self-service web portal for ticketing systems can streamline customer support and improve user experience. These portals allow users to submit and track support requests, access knowledge bases, and communicate with support staff, all in one centralized location.

Allow users to manage their personal and account information, such as contact details, password changes, and privacy settings.

Secure login processes to verify the identity of users. This might include traditional username and password systems, as well as multi-factor authentication (MFA) for enhanced security.

“Orases successfully built efficiencies into our prototype and delivered a high-quality platform.”

“They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.”

“Orases built a platform that’s boosted productivity by about 30%…”

“Not only do they want to succeed, they strive to produce functionally and visually unique software.”

Security can be ensured by implementing HTTPS, data encryption, secure authentication methods such as two-factor authentication, regular security audits, and compliance with data protection regulations like GDPR or HIPAA. It’s also crucial to employ secure coding practices during development.

Technologies may include web development frameworks like Angular or React for the frontend, server-side languages such as Java, Python, or .NET for the backend, and databases like MySQL or MongoDB. Cloud platforms such as AWS or Azure can be used for hosting and scaling the portal.

Integration can be achieved through APIs that allow the portal to communicate and exchange data with existing systems like CRM software, ERP solutions, or other internal databases. It’s important to define a clear integration strategy that addresses data synchronization and security concerns.

Privacy can be managed by adhering to legal requirements, implementing strict access controls, encrypting sensitive data, and providing users with clear privacy policies and the ability to manage their own data, such as updating personal information and preferences.

There are many ways that businesses can improve customer experience and by having access to the right tools, including CRM client portals.

To boost efficiency & streamline operations, organizations are turning to custom supply chain portals to optimize supply chain operations.